Leadership & Management Training

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Organizational management training plays a pivotal role in employee development, risk management, and service delivery. Effective training equips managers with the skills to optimize resources, and ensure consistent service quality, thereby improving overall effectiveness. Additionally, trained managers are better equipped to mentor their teams, foster a positive work environment and reduce turnover. They are prepared to handle crises, mitigate risks, and adhere to regulations, safeguarding the organization's reputation and ensuring smooth operations even during challenging times.

Our Management Training Programs

• Best practices in pre-employment hiring: How to interview, test, and when and how to provide reasonable accommodations for applicants
• Best practices in onboarding for new-hire and supervisor success
• Preparing your employee to be an excellent supervisor and your defense against liability
  • What are and how to engage in best practices for one-on-ones and performance management; 
  • How to utilize and when to implement formal and informal warnings, discipline and termination;
  • Employment law for supervisors, the need to know basics 
• What supervisors need to know about Family Medical Leave Act (FMLA)
• Employment Investigations: How to conduct prompt and revealing investigations and mitigate future risk  

We can also provide customized trainings for your organization based on your needs (available upon request).

What makes Citrine's training different

We offer thorough training programs, both standardized and tailored to supervisors across various industries, covering essential areas crucial for their success. At Citrine, our training approach goes beyond delivering information; we prioritize applied learning through scenarios, discussions, and interactive quizzes. This ensures your teams gain confidence and practical skills during the training sessions themselves.